Returns & Refund Policy
Last updated: 01.03.2026
Purchase Options
OvaFlame products may be purchased either:
• Directly through our website
• Through our official Amazon listing
Return policies differ depending on where your order was placed. Please review the applicable section below.
Orders Placed on Our Website
We offer a 30-day satisfaction guarantee from the date of delivery.
If you are not satisfied with your purchase, please contact us within 30 days at: info@ovaflame.us.
Website orders are fulfilled through Amazon’s Multi-Channel Fulfillment network.
Returns are processed through Amazon’s fulfillment centers.
Once the returned item is received and inspected, a refund will be issued to the original payment method used at checkout.
Please note:
• Return requests must be made within 30 days of delivery
• Return instructions may be provided via email
• Due to safety and hygiene standards, opened or used supplements may not be eligible for full refund
We reserve the right to refuse returns that do not meet these conditions.
Discover OVA flame's vitality formulas for natural energy and outer radiance are designed to enhance your daily life. Our policy ensures satisfaction, offering a 30-day guarantee for peace of mind. Whether purchasing through our website or Amazon, we prioritize your experience. Trust OVA flame for a natural renewal boost and reliable customer support. Experience OVA flame and let us support your well-being journey.
Orders Placed on Amazon
If your order was placed directly on Amazon, all returns and refunds are subject to Amazon’s return policies.
Please initiate returns directly through your Amazon account.
Amazon’s policies and timelines apply in full.
Damaged or Incorrect Orders
If your item arrives damaged or incorrect, please contact us within 7 days of delivery with your order number and photos of the issue.
We will resolve the matter as quickly as possible.
Contact
For all return inquiries, please contact: info@ovaflame.us
Response time: 24–48 business hours.